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Dealing with difficult people – part 3

Dealing with the difficult coworker When dealing with the difficult co-worker, it can be hard figuring out the most appropriate way. Confronting a person publicly is not the most efficient way to...

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Personal courage and conflict resolution at work: part 1

The Benefits of conflict resolution Facing up to conflict in the workplace can be hard, but the benefits of resolving the issues is rewarding and enriching for both parties, and the business, in the...

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Personal courage and conflict resolution at work: part 2

Resolve the Conflict Resolving conflict in the workplace is hard. But harder still is dealing with un-resolved conflicts because if you let them simmer too long, these issues could reach a boiling...

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The Role of the Person Giving Feedback

360 degree feedback is often sought by an organisation from internal and external people related to a business that have a working relationship with the manager. These people have a deep understanding...

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Dealing With a Difficult Boss

It can be a difficult situation when you find you are dealing with a ‘bad boss.’ A ‘bad boss’ may take credit for other peoples work, not  give credit when credit is due, be moody and short tempered,...

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Keys To Accepting Feedback Pt. 1

We all know what happens when someone takes feedback badly – it acts like a small fire fanned by a strong wind: it will spread quickly. This type of reaction to feedback doesn’t just occur in business...

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Keys To Accepting Feedback Pt. 2

In the last post we talked about the importance of viewing feedback in a positive light and gave you some examples of celebrities who didn’t react well to feedback. Charlie Sheen, Lindsay Lohan and...

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How To Give Difficult Feedback

Giving feedback results to employees can be hard, but what’s harder is giving bad feedback results to employees. People react differently to negative feedback, some celebrity examples of this are...

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Dealing With Negative Co-Workers

When you’re in the workforce, you come across many different types of people. Although many of the people you interact with are positive, there are times you come across someone with a negative...

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4 ways to make your message an unforgettable one

As a leader, your communication skills are one of the most important tools you have for creating a productive workplace. But are your messages memorable, or are they being forgotten? Communicating...

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